only a customer who has booked through Booking.com and stayed at the property in doubt can write a review. This lets us know that our reviews come from real guests, like you. Who better to tell others about the exempt breakfast, friendly staff, or placid room than person who ’ mho stayed at the property before ?
We want you to share your floor, both the good and the badly. All we ask is that you follow a few simple guidelines .
We believe review contributions and property responses will highlight a wide range of opinion and experiences, which are critical in helping guests make intelligent decisions about where to stay .
Contributions to Booking.com are a observation of the commitment of our guests and properties, and are treated with the last esteem .
Whether negative or positive, we ‘ll post every remark in full, arsenic cursorily as potential, after being moderated to comply with Booking.com guidelines. We ‘ll besides provide transparency over the condition of submitted contented .
once a review has been submitted, you can modify it by contacting Booking.com customer service .
We will use the same guidelines and standards for all user-generated capacity a well as the place replies to that subject .
We will allow the contributions to speak for themselves, and we won ’ metric ton be the judge of reality. Booking.com ’ mho function is that of a distributor of feedback from both guest and property.
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Guidelines and standards for Reviews
These guidelines and standards aim to keep the contented on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are besides applicable regardless of the opinion of the gloss .
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please preceptor ’ t include personal, political, ethical, or religious comment. Promotional contented will be removed and issues concerning Booking.com ’ sulfur services should be routed to our Customer Service or Accommodation Service teams .
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spell, in any language. Comments and media that include ‘hate actor’s line ‘, discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal action are not permitted .
All content should be genuine and unique to the guest. Reviews are most valuable when they are master and unbiased. Your contribution should be yours. Booking.com place partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rat of a rival by submitting a negative follow-up will not be tolerated .
Respect the privacy of others. Booking.com will make an feat to obscure e-mail addresses, telephone numbers, web site addresses, social media accounts, and similar details .
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default option, reviews are sorted based on the date of the review and on extra criteria to display the most relevant reviews, including but not circumscribed to : your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available ( by type of traveler, by mark, etc. ) .
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