only a customer who has booked through Booking.com and stayed at the place in doubt can write a review. This lets us know that our reviews come from real guests, like you. Who better to tell others about the free breakfast, friendly staff, or quiet room than person who ’ randomness stayed at the property before ?
We want you to share your report, both the good and the bad. All we ask is that you follow a few elementary guidelines .
We believe reappraisal contributions and property responses will highlight a wide range of public opinion and experiences, which are critical in helping guests make intelligent decisions about where to stay .
Contributions to Booking.com are a mirror image of the commitment of our guests and properties, and are treated with the extreme respect .
Whether negative or positive, we ‘ll post every comment in full, equally quickly as possible, after being moderated to comply with Booking.com guidelines. We ‘ll besides provide transparency over the status of submitted content .
once a review has been submitted, you can modify it by contacting Booking.com customer service .
We will use the same guidelines and standards for all user-generated message a well as the place replies to that content .
We will allow the contributions to speak for themselves, and we won ’ metric ton be the judge of reality. Booking.com ’ south function is that of a allocator of feedback from both guest and property.
Guidelines and standards for Reviews
These guidelines and standards purpose to keep the content on Booking.com relevant and family-friendly without limiting expression of potent opinions. They are besides applicable careless of the opinion of the gloss .
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please preceptor ’ t include personal, political, ethical, or religious comment. Promotional content will be removed and issues concerning Booking.com ’ s services should be routed to our Customer Service or Accommodation Service teams .
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spell, in any language. Comments and media that include ‘hate lecture ‘, prejudiced remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted .
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and indifferent. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in substitute for reviews. Attempts to bring down the rating of a rival by submitting a negative review will not be tolerated .
Respect the privacy of others. Booking.com will make an campaign to obscure e-mail addresses, telephone numbers, web site addresses, social media accounts, and exchangeable details .
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
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By default, reviews are sorted based on the date of the reappraisal and on extra criteria to display the most relevant reviews, including but not limited to : your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available ( by type of traveler, by score, etc. ) .
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