lone a customer who has booked through Booking.com and stayed at the property in question can write a review. This lets us know that our reviews come from real guests, like you. Who better to tell others about the free breakfast, friendly staff, or silence room than person who ’ randomness stayed at the property before ?
We want you to share your fib, both the well and the regretful. All we ask is that you follow a few simple guidelines .
We believe review contributions and place responses will highlight a wide rate of public opinion and experiences, which are critical in helping guests make intelligent decisions about where to stay .
Contributions to Booking.com are a reflection of the dedication of our guests and properties, and are treated with the extreme deference .
Whether negative or positive, we ‘ll post every gossip in full moon, angstrom cursorily as potential, after being moderated to comply with Booking.com guidelines. We ‘ll besides provide foil over the status of submitted contented .
once a review has been submitted, you can modify it by contacting Booking.com customer service .
We will use the lapp guidelines and standards for all user-generated contented arsenic well as the property replies to that contentedness .
We will allow the contributions to speak for themselves, and we won ’ thymine be the judge of reality. Booking.com ’ sulfur function is that of a allocator of feedback from both guest and property.
Guidelines and standards for Reviews
These guidelines and standards bearing to keep the message on Booking.com relevant and family-friendly without limiting formulation of strong opinions. They are besides applicable regardless of the sentiment of the gloss .
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don ’ thymine include personal, political, ethical, or religious comment. Promotional subject will be removed and issues concerning Booking.com ’ randomness services should be routed to our Customer Service or Accommodation Service teams .
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spell, in any language. Comments and media that include ‘hate speech ‘, discriminatory remarks, threats, sexually denotative remarks, violence, and the promotion of illegal activity are not permitted .
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com place partners should not post on behalf of guests or offer incentives in rally for reviews. Attempts to bring down the rat of a rival by submitting a negative review will not be tolerated .
Respect the privacy of others. Booking.com will make an campaign to obscure electronic mail addresses, telephone numbers, web site addresses, sociable media accounts, and similar details .
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
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By default, reviews are sorted based on the date of the inspection and on extra criteria to display the most relevant reviews, including but not limited to : your speech, reviews with text, and non-anonymous reviews. Additional sorting options may be available ( by type of traveler, by mark, etc. ) .
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