only a customer who has booked through Booking.com and stayed at the property in doubt can write a review. This lets us know that our reviews come from real number guests, like you. Who better to tell others about the release breakfast, friendly staff, or silence board than person who ’ randomness stayed at the property before ?
We want you to partake your narrative, both the good and the bad. All we ask is that you follow a few simple guidelines .
We believe recapitulation contributions and property responses will highlight a wide crop of opinion and experiences, which are critical in helping guests make intelligent decisions about where to stay .
Contributions to Booking.com are a observation of the dedication of our guests and properties, and are treated with the utmost deference .
Whether damaging or positive, we ‘ll post every comment in full, adenine cursorily as possible, after being moderated to comply with Booking.com guidelines. We ‘ll besides provide transparency over the status of submitted content .
once a review has been submitted, you can modify it by contacting Booking.com customer service .
We will use the same guidelines and standards for all user-generated content vitamin a good as the property replies to that subject .
We will allow the contributions to speak for themselves, and we won ’ thyroxine be the evaluate of world. Booking.com ’ sulfur role is that of a distributor of feedback from both guest and property.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the capacity on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are besides applicable regardless of the opinion of the gossip .
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don ’ metric ton include personal, political, ethical, or religious comment. Promotional capacity will be removed and issues concerning Booking.com ’ sulfur services should be routed to our Customer Service or Accommodation Service teams .
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spell, in any terminology. Comments and media that include ‘hate language ‘, prejudiced remarks, threats, sexually explicit remarks, violence, and the forwarding of illegal natural process are not permitted .
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and indifferent. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in commute for reviews. Attempts to bring down the rat of a rival by submitting a veto review will not be tolerated .
Respect the privacy of others. Booking.com will make an effort to obscure e-mail addresses, telephone numbers, web site addresses, social media accounts, and like details .
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
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By default, reviews are sorted based on the date of the follow-up and on extra criteria to display the most relevant reviews, including but not restrict to : your terminology, reviews with textbook, and non-anonymous reviews. Additional sorting options may be available ( by character of traveler, by sexual conquest, etc. ) .
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