alone a customer who has booked through Booking.com and stayed at the place in interrogate can write a review. This lets us know that our reviews come from real guests, like you. Who better to tell others about the detached breakfast, friendly staff, or placid room than person who ’ south stayed at the property before ?
We want you to share your floor, both the good and the bad. All we ask is that you follow a few bare guidelines .
We believe review contributions and property responses will highlight a wide scope of opinion and experiences, which are critical in helping guests make intelligent decisions about where to stay .
Contributions to Booking.com are a reflection of the dedication of our guests and properties, and are treated with the farthermost deference .
Whether minus or positivist, we ‘ll post every comment in full moon, a quickly as possible, after being moderated to comply with Booking.com guidelines. We ‘ll besides provide transparency over the condition of submitted content .
once a review has been submitted, you can modify it by contacting Booking.com customer service .
We will use the like guidelines and standards for all user-generated content vitamin a well as the property replies to that capacity .
We will allow the contributions to speak for themselves, and we won ’ thymine be the estimate of world. Booking.com ’ second character is that of a distributor of feedback from both guest and property.
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Guidelines and standards for Reviews
These guidelines and standards purpose to keep the contentedness on Booking.com relevant and family-friendly without limiting formulation of impregnable opinions. They are besides applicable regardless of the sentiment of the comment .
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don ’ thyroxine include personal, political, ethical, or religious comment. Promotional subject will be removed and issues concerning Booking.com ’ sulfur services should be routed to our Customer Service or Accommodation Service teams .
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spell, in any language. Comments and media that include ‘hate lecture ‘, prejudiced remarks, threats, sexually explicit remarks, ferocity, and the promotion of illegal activity are not permitted .
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and indifferent. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rate of a rival by submitting a negative recapitulation will not be tolerated .
Respect the privacy of others. Booking.com will make an effort to obscure electronic mail addresses, telephone numbers, web site addresses, sociable media accounts, and similar details .
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
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By default, reviews are sorted based on the date of the recapitulation and on extra criteria to display the most relevant reviews, including but not limited to : your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available ( by type of traveler, by score, etc. ) .
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