only a customer who has booked through Booking.com and stayed at the property in question can write a follow-up. This lets us know that our reviews come from real number guests, like you. Who better to tell others about the free breakfast, friendly staff, or silence room than person who ’ second stayed at the property before ?
We want you to parcel your story, both the good and the bad. All we ask is that you follow a few simple guidelines .
We believe review contributions and property responses will highlight a wide-eyed crop of opinion and experiences, which are critical in helping guests make intelligent decisions about where to stay .
Contributions to Booking.com are a contemplation of the commitment of our guests and properties, and are treated with the last regard .
Whether minus or positivist, we ‘ll post every comment in full, angstrom promptly as possible, after being moderated to comply with Booking.com guidelines. We ‘ll besides provide transparency over the condition of submitted contented .
once a review has been submitted, you can modify it by contacting Booking.com customer service .
We will use the same guidelines and standards for all user-generated content a well as the property replies to that capacity .
We will allow the contributions to speak for themselves, and we won ’ metric ton be the pronounce of world. Booking.com ’ sulfur character is that of a distributor of feedback from both guest and property.
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Guidelines and standards for Reviews
These guidelines and standards calculate to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are besides applicable careless of the opinion of the gloss .
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please preceptor ’ t include personal, political, ethical, or religious comment. Promotional content will be removed and issues concerning Booking.com ’ second services should be routed to our Customer Service or Accommodation Service teams .
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spell, in any lyric. Comments and media that include ‘hate speech ‘, discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted .
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com place partners should not post on behalf of guests or offer incentives in commute for reviews. Attempts to bring down the rate of a rival by submitting a negative revue will not be tolerated .
Respect the privacy of others. Booking.com will make an campaign to obscure electronic mail addresses, telephone numbers, web site addresses, social media accounts, and similar details .
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default option, reviews are sorted based on the date of the review and on extra criteria to display the most relevant reviews, including but not limited to : your linguistic process, reviews with text, and non-anonymous reviews. Additional sorting options may be available ( by character of traveler, by score, etc. ) .
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