alone a customer who has booked through Booking.com and stayed at the property in question can write a review. This lets us know that our reviews come from real guests, like you. Who better to tell others about the free breakfast, friendly staff, or silence room than person who ’ sulfur stayed at the property before ?
We want you to partake your floor, both the estimable and the bad. All we ask is that you follow a few simple guidelines .
We believe reappraisal contributions and place responses will highlight a wide-eyed range of opinion and experiences, which are critical in helping guests make intelligent decisions about where to stay .
Contributions to Booking.com are a reflection of the commitment of our guests and properties, and are treated with the utmost deference .
Whether negative or plus, we ‘ll post every comment in full, ampere cursorily as possible, after being moderated to comply with Booking.com guidelines. We ‘ll besides provide foil over the condition of submitted contented .
once a review has been submitted, you can modify it by contacting Booking.com customer service .
We will use the like guidelines and standards for all user-generated content equally well as the property replies to that content .
We will allow the contributions to speak for themselves, and we won ’ deoxythymidine monophosphate be the pronounce of reality. Booking.com ’ s function is that of a distributor of feedback from both guest and property.
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Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting construction of potent opinions. They are besides applicable regardless of the opinion of the comment .
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please preceptor ’ t include personal, political, ethical, or religious comment. Promotional content will be removed and issues concerning Booking.com ’ south services should be routed to our Customer Service or Accommodation Service teams .
Contributions should be appropriate for a global audience. Please invalidate using profanity or attempts to approximate profanity with creative spell, in any linguistic process. Comments and media that include ‘hate speech ‘, discriminative remarks, threats, sexually denotative remarks, ferocity, and the promotion of illegal activity are not permitted .
All content should be genuine and unique to the guest. Reviews are most valuable when they are master and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rate of a rival by submitting a negative reappraisal will not be tolerated .
Respect the privacy of others. Booking.com will make an attempt to obscure electronic mail addresses, telephone numbers, web site addresses, social media accounts, and alike details .
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
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By default, reviews are sorted based on the date of the review and on extra criteria to display the most relevant reviews, including but not limited to : your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available ( by type of traveler, by score, etc. ) .
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