mPAY Wallet Financial services on mobile phones

Is there any fee for mPAY wallet registration ?
There is no tip for mPAY registration, neither entry fee nor annual fee. Are transactions made via mPAY Wallet able to deduct money from top-up calls or monthly bills ?
No. The customers need to top up a sufficient amount to the mPAY Wallet. The system can not deduct from top-up calls or monthly bills.

What should customers do in subject of forgetting the PIN for access to the mPAY Wallet ?
enable to contact AIS Call Center at 1175 at any time. If customers change a new mobile number, can they still use the mPAY Wallet service ?
No. Since the mPAY Wallet service is linked to the mobile numeral, if customers change mobile numeral, please charitable cancel the mPAY Wallet service at the AIS Call Center 1175. Later, customers can apply for the mPAY Wallet at the new act immediately. ( In the case that the old mobile number still has money in mPAY Wallet, when canceling the mPAY at the old number and applying for the fresh number, customers can notify agent to transfer the honest-to-god total of money to newly mobile number. No need to concern about money in mPAY Wallet suffer. What methods customers can top up the mPAY Wallet ?
Customers can choose to top up mPAY Wallet from many methods, including :

  1. Top Up via Bank
    • 1.1 Registered bank account
    • 1.2 Internet Banking
    • 1.3 Mobile Banking
    • 1.4 ATM
  2. Top Up via Stores
    • – Enable to top up mPAY Wallet at AIS Shop, Telewiz Shop, mPAY Station, Family Mart, Central, Robinson, and Tops
  3. Top up via Top-Up Kiosk
    • – Enable to top up mPAY Wallet at Boonterm, Kapook, and Term Sabai kiosk

What are the access codes ?
Accessing via Wifi needs to enter OTP and PIN. Besides, only PIN will be required when customers use the app via data cellular. How can customers receive presentment for every outgo ?
Customers will receive notification through SMS and can view the list at Application mPAY.

Can customers link a credit card to the account ? If it is available, is there a terminus ad quem to link credit cards ?
Customers can register a accredit circuit board to the mPAY account, but that accredit cards can only pay for AIS servicing. Can customers top-up money on every public transportation such as MRT, BTS, Easy elapse ?
MRT and BTS top-up is not available, but customers can top up to Easy exceed circuit board. Can the mPAY Wallet scan the QR code in any stores, or does it need to browse only the patronize that has the mPAY Wallet bless ?
mPAY Wallet can scan and pay via Thai QR. Can mPAY Wallet pay all telephone network bills ?
enable to pay alone for AIS call bills. Can customers top up money via credit batting order directly to Wallet, and is there any tip ?
– Conditions for credit rating cards, customers can make transactions of 49,000 baht up to 5 times/credit card/month.
– Conditions from mobile numeral, customers can use 5 times/ number/ day, a maximal of 25 times/ number/ month and not more than 25,000 baht / ID card that registered mPAY/ calendar month
– Transactions made via Easy bill has 10 baht fee per each transaction. What channels that customers can pay bills ?
enable to pay by scanning the QR Code or entering the numeral to make requital If customers want to withdraw money from the mPAY Wallet into their account,
Can they do it or not ?

Customers can do so by accessing the money transfer menu and selecting to withdraw money from the mPAY Wallet into their accounts. payment will be entered into the selected report on the future function day by 3:00 pm ( not including weekends and populace holidays ). If customers want to withdraw money from the mPAY Wallet in cash, can it be done or not ?
It is available by dividing into 2 cases as follows :

  1. Customers can transfer cash to others. The receiver needs to bring the REF 1 number from the sender and the REF 2 from the receiver to withdraw money without using the card at Krung Thai ATMs. Besides, the receiver can bring the REF 1 and REF 2 numbers to receive cash at mPAY STATION. If the receiver does not withdraw cash within 15 days, the REF will expire, and the money will be transferred to the receiver’s mPAY Wallet automatically.
  2. The receiver can withdraw money from the mPAY Wallet in cash. After making the transaction, the receiver will receive the numbers of REF 1 and REF 2 and can withdraw cash without using the card at Krung Thai ATMs. Moreover, the receiver can bring the REF 1 and REF 2 numbers to receive cash at mPAY STATION. If the receiver does not withdraw cash within 21.00 on the day of the transaction, the REF will expire, and the money will be transferred back to the mPAY Wallet.

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