merely a customer who has booked through Booking.com and stayed at the property in question can write a review. This lets us know that our reviews come from real guests, like you. Who better to tell others about the free breakfast, friendly staff, or quietly board than person who ’ randomness stayed at the property before ?
We want you to contribution your narrative, both the good and the bad. All we ask is that you follow a few simple guidelines .
Table of Contents
Reviews vision
We believe review contributions and property responses will highlight a wide-eyed range of public opinion and experiences, which are critical in helping guests make intelligent decisions about where to stay .
Reviews principles
Contributions to Booking.com are a observation of the dedication of our guests and properties, and are treated with the farthermost respect .
Whether negative or positive, we ‘ll post every gossip in entire, a quickly as possible, after being moderated to comply with Booking.com guidelines. We ‘ll besides provide foil over the status of submitted content .
once a review has been submitted, you can modify it by contacting Booking.com customer service .
We will use the same guidelines and standards for all user-generated content a well as the place replies to that content .
We will allow the contributions to speak for themselves, and we won ’ deoxythymidine monophosphate be the estimate of reality. Booking.com ’ south function is that of a distributor of feedback from both guest and property.
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Guidelines and standards for Reviews
These guidelines and standards drive to keep the contented on Booking.com relevant and family-friendly without limiting formulation of firm opinions. They are besides applicable regardless of the opinion of the gossip .
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please wear ’ t include personal, political, ethical, or religious comment. Promotional content will be removed and issues concerning Booking.com ’ s services should be routed to our Customer Service or Accommodation Service teams .
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spell, in any speech. Comments and media that include ‘hate speech ‘, discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activeness are not permitted .
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and indifferent. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rat of a rival by submitting a negative review will not be tolerated .
Respect the privacy of others. Booking.com will make an effort to obscure electronic mail addresses, call numbers, web site addresses, social media accounts, and alike details .
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
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By default, reviews are sorted based on the date of the revue and on extra criteria to display the most relevant reviews, including but not express to : your lyric, reviews with text, and non-anonymous reviews. Additional sorting options may be available ( by type of traveler, by score, etc. ) .
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