lone a customer who has booked through Booking.com and stayed at the place in question can write a review. This lets us know that our reviews come from real guests, like you. Who better to tell others about the free breakfast, friendly staff, or quietly room than person who ’ randomness stayed at the property before ?
We want you to plowshare your report, both the good and the bad. All we ask is that you follow a few simple guidelines .
We believe review contributions and property responses will highlight a wide range of impression and experiences, which are critical in helping guests make intelligent decisions about where to stay .
Contributions to Booking.com are a reflection of the commitment of our guests and properties, and are treated with the utmost deference .
Whether veto or positive, we ‘ll post every remark in full, a quickly as potential, after being moderated to comply with Booking.com guidelines. We ‘ll besides provide transparency over the status of submitted content .
once a review has been submitted, you can modify it by contacting Booking.com customer servicing .
We will use the lapp guidelines and standards for all user-generated content a well as the place replies to that message .
We will allow the contributions to speak for themselves, and we won ’ t be the judge of world. Booking.com ’ south role is that of a distributor of feedback from both guest and property.
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Guidelines and standards for Reviews
These guidelines and standards bearing to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are besides applicable regardless of the sentiment of the gloss .
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please preceptor ’ thyroxine include personal, political, ethical, or religious comment. Promotional content will be removed and issues concerning Booking.com ’ sulfur services should be routed to our Customer Service or Accommodation Service teams .
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any lyric. Comments and media that include ‘hate speech ‘, discriminative remarks, threats, sexually explicit remarks, ferocity, and the promotion of illegal activeness are not permitted .
All content should be genuine and unique to the guest. Reviews are most valuable when they are master and unbiased. Your contribution should be yours. Booking.com place partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rat of a rival by submitting a negative review will not be tolerated .
Respect the privacy of others. Booking.com will make an campaign to obscure electronic mail addresses, call numbers, web site addresses, social media accounts, and exchangeable details .
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
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By default option, reviews are sorted based on the date of the recapitulation and on extra criteria to display the most relevant reviews, including but not limited to : your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available ( by type of traveler, by score, etc. ) .
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