LINE CAREERS

Build Better Habits With Other LINERs Through ‘The 30-Day Challenge’

Getting up early every day, reading two books a month, exercising and losing weight — we’ve all committed to ambitious goals only to lose focus after a few days. That’s why at LINE, we’ve created a program to help LINERs keep to their resolutions, so they don’t give up after just a few days. “The 30-Day Challenge” is a monthly program where LINERs encourage each other to stick with their plans to better themselves — for 30 days at a time.

The 30-Day Challenge process1) A regular survey asks LINERs what good habits or improvements they want to make in their lives,    then recruits leaders2) LINERs sign up for the improvement area of their choice (lasting for an entire month).3) Members in each group join a LINE group chat.4) Over 30 days, members of each group encourage and remind each other by uploading    a photo of themselves each day working on developing that good habit.(No one format is required. Any photo is fine. And just typing #done is enough to count each day.)# The 30-Day Bot is an automatic participation recording system,   voluntarily made by one of the leaders for other leaders  (a symbol of the skills of LINE’s developers) # A Small deposit system is used to encourage everyone to kee to their 30-day ChallengeA deposit is collected at the beginning of each month and is returned to each person after successfully participating for 30 days. The amount collected from the days missed is donated to an organization chosen by the members under the name of the group

Together rather than alone! The rise of 30-Day in the remote work era
Because of the COVID-19 pandemic, LINE already introduced many changes to the office and work system, including extensive use of work-from-home (link). But as COVID-19 continued, many LINERs said they were beginning to feel lonely, only communicating with their colleagues through chat messages and video calls. People said they miss socializing with co-workers and connection that is built from sharing over lunch or during coffee breaks. In addition, many LINERs said they wanted to make better use of their free time and of the time they saved from not commuting to the office. This led to a 25% increase in new participants to the monthly 30-Day Challenge program. In the first half of 2020, about 120 people were participating each month in the program, but that grew to 164 people by September 2021. That’s a rise of 36%! Along with the official implementation of LINE’s *Hybrid Work system, it’s apparent that the prolonged remote work system implemented because of COVID-19 has led to a great increase in demand for the 30-Day Challenge program.*LINE Hybrid Work 1.0: A mixed work system that lets employees choose whether to work in the office or at home.When we asked for their feedback, participants in 30-Day Challenge were clear about how much they valued the program.

“In the remote working era, it’s pleasant to have a common topic to talk about with colleagues every month.” (From a member of Becoming Healthier Every Month One Step At A Time)“Sharing a common goal with colleagues, though online, gives me a sense of belonging and personal motivation!” (A member of Step-by-Step Book Club)“It’s difficult to get to know colleagues outside of meetings while working at home. The 30-Day Challenge program is a good opportunity to meet colleagues outside of work.” (A member of Spend an Aromatic Day With Coffee)“I wouldn’t have been able to stick with a new habit by myself! But I could keep at it by thinking that I made a promise to my colleagues.” (A member of Becoming Usain Bolt)“It’s very pleasant to work together on a habit that can become a daily source of inspiration!” (A member of Daily Doodle)

 
Behind the creation of the 30-Day Challenge!
The 30-Day Challenge was introduced as a New Year’s project for LINERs in February 2019 (in Korea, New Year’s resolutions often start on the Lunar New Year). As a chat messaging company, the Organization Culture team pondered how to encourage employees to participate in online networking. They came up with the idea of creating mutual-encouragement groups, beginning with four area: The Live Long Project focused on taking vitamins, No Disposables encouraged the use of reusable objects instead of disposable ones to help the environment, the Upright Project was about walking 10,000 steps every day, and Create a LINE Sticker got participants to develop stickers for the LINE messenger.At first, organizers were unsure how much interest there would be in a program like this. But 66 LINERs joined in the first month, growing to 116 people the second month, as the number of groups grew from four to ten. From there, 30-Day Challenge just kept growing, becoming one of LINE’s most popular in-house networking programs by 2021.Participants made it known how much they appreciated the program: “I feel so proud, as if I finally finished some homework I had been postponing.” “I felt even more fired up and had fun by working together!” “I enjoyed the process of accomplishing my personal goals.” “What encouraged me was seeing actual results for something I had only thought about before joining.”

Members of the No Disposables group, using reusable objects instead of disposables

People in the Create a LINE Sticker group, completing a 20-set sticker by drawing every day

Some of the most popular 30-Day Challenge groups
After nearly two years, we created a Hall of Fame for some of the records that had been set, like “longest ongoing habit” and “shortest time to close applications.” Here are some of the habits that LINERs really love:Daily Coding is the “longest ongoing habit,” having been running since the second month of the program. It is rumored that the best gardeners at LINE are nurturing the gardens of Github every month.Tears Result in Muscle Loss is a group dedicated to working out at least three days a week. However, the passionate members didn’t stop at 3 days a week, and instead went on to achieve a 124% mission participation!The Step-by-Step Book Club aims to get members to read 15 pages every day. Not only did this group get the most participants ever, but it’s also broke recruitments records! Rumor has it that one month, this group got filled up in less than an hour.The Early Bird Project, for waking up at 7 am every day, is also one of the longest groups. Waking up early every single day requires a lot of determination for anyone, so understandably, one leader might be overwhelmed to lead several rounds in a row. Even so, there’s always another member ready to take over the leadership role whenever one leader retires. This group joined the Hall of Fame for “Diligence and Persistence.”

The secret of its success? LINERs are serious about their 30-Day Challenge!
Over the past two years, 30-Day Challenge has been able to maintain a high participation rate every month thanks to the passion and affection of the LINERs who take part in the program. In a recent survey, 94.2% of participants said they were Satisfied or Very Satisfied with the program. Why is that? According to some of the respondents, they find it motivating to see others participating with passion and get reminded of their goals every day, they enjoy sharing information about their goals, it’s easy to participate (thanks to the D-30 Bot), and it feels good to achieve your goals.
 

“I’m glad to stick to this Challenge! Even when I forget once in a while, I get pumped seeing everyone else’s participating!” (From a member of Miracle Morning)“When I tried to drink more water by myself, I never lasted long. But 30-Day keeps reminding me, and even if I don’t succeed 100% of the time, I’m still happy with my results. Sharing the process of working toward a common goal was very fun, and it encouraged me to work harder.” (A member of The Body Is Made of 1.5L of Water)“I joined on an impulse, but I learned a lot while sharing and looking for information on the topic.” (A member of Cooking 3 Meals a Day at Home)“Even finding a few hours to work on something is difficult by myself. But working together, I could go on for 30 days and even 180 days. I’ve been working on my book report project for six months now. Writing a book report every month felt very helpful. I like our group where we can share each other’s writing and recommend books to each other.” (A member of A Book Report Every Month)

One thing that people say makes the 30-Day Challenge so successful is the D-30 Bot, which automatically tracks people’s participation using the LINE messenger. It was created by a developer who was one of the early 30-Day participants, who came up with the idea and programmed it by themselves. Truly a “WOW” move. The D-30 Bot is now used for all the 30-Day groups, and has become a proud symbol of the program. And as the program continues, it continues to be improved and upgraded, thanks to the enthusiasm of everyone who takes part.

The D-30 Bot and Participation sticker working in each habit group chat.

 
Last, but not least, are the enthusiastic group leaders in each of the 30-Day groups. The leaders come up with programs for all to join, lead the group chats, and encourage everyone to succeed. The 30-Day Challenge wouldn’t have been possible without the group leaders!

“The D-30 Bot worked so well, there wasn’t a lot I had to do as a leader. It was great to work on our goal together, something I wouldn’t have been able to achieve on my own!” (The leader of Creating a Refreshing Home Office)“It’s a good experience to continue encouraging members who are working on the same goal. When I see members continuing past a month, and when I see more new members, I feel very proud as the leader.” (The leader of Trend Clipping)“Everyone participated every day, and that felt great because it felt like I was working out with everyone.” (The leader of Walk Together and Be Healthy)

 
A short interview with the person behind 30-Day Challenge
Here’s a short interview with the person who has been with 30-Day Challenge from the beginning, helping to shape it into LINE’s major networking program.  (1) What do you think was the key to the success of 30-Day Challenge?Our success came from all the leaders and members who participated in the program with such passion! The D-30 Bot was created because of that, and this has led to interesting new habits and the 30-Day culture, which I think has contributed to its success even more.(2) What do you think was the most interesting or helpful group?It’s really hard to pick out just one. I think Recharge With Sunlight Once A Day, which I participated in last year, was really good. After switching to full remote work, I was less active and was barely going outside, so I started to feel very listless. After joining this group, I began working 15 to 30 minutes around my neighborhood each day, which helped me regain my energy. Plus, I really enjoyed the autumn weather and the changing of the season. I took photos of some cool things I spotted during my walks, and I shared a music playlist that went along with the day’s mood. It was very enjoyable.(3) Is there anything you remember in particular while operating 30-Day Challenge?I don’t really remember one thing as much as the pride I felt in general while watching how seriously everyone takes their commitments. The D-30 Bot is the coolest element, continually growing thanks to people’s feedback, and has become the mascot of the program. Also, the members of the Create A LINE Sticker group made celebratory postcards featuring their drawings and sent them as a gift. And participants in the program have told me about how helpful 30-Day is for them, and how helpful mentally it is to share their daily lives with other people, especially during this time of COVID-19. I do hope that the culture of 30-Day Challenge will continue to grow and become a motivating force that helps LINERs in their lives and work every day!

The celebratory postcards made with the drawings of the Create A LINE Sticker members

LINERs’ commitment to challenging themselves will continue!

The 30-Day Challenge Hall of Fame is a place to learn how many of the most popular groups began. The 30-Day Challenge program contributes to the culture of LINE, keeping people passionate and motivated even outside of work. It’s also a great way for LINERs to encourage and challenge each other together. We hope that our small resolutions to better ourselves will lead to great results. The 30-Day Challenge program will keep going!
 
 
 
※The information presented here only applies to certain corporations and other corporations may differ.

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