Payment Info

We accept Paypal and Eximbay. unfortunately, we can not accept other payment methods at the moment.
For paypal, You can register at paypal web site. You can sign in and verify your account.

once your account has been verified, you will either be asked to put in your debit/credit tease data.

Thank you.

KAHI

Delivery

  • Shipping Method : Parcel Service
  • Shipping Area : A Region.
  • Shipping Fee : International Shipping Fee
  • Shipping Period : 13 – 18 days
  • Shipping Info : Please take into consideration that some products may take additional time for delivery and processing.
    Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

    – Customs and Duties

    The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refunds.

Exchange Info

1. address for returns and exchanges :
– [ 06103 ] 서울특별시 강남구 봉은사로49길 12 ( 논현동 ) 코리아테크빌딩

2. Requirements :

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the refund products clear our inspection.

1 ) An detail is eligible for cancellation if :
-you posted a Return request within 24 hours of payment and your rate is however under “ Pending ” status ( if your ordain is under “ Preparing Shipment ” status, please contact our customer service center ) or
-the order is delayed for more than 10 days since requital and you have not received any notification regarding the delay ; or
-the order detail is out of stock.

2 ) We accept return ( s ) if :

-you receive a product different from your order ; or

-you receive a bad merchandise.

* * Return Instructions

( 1 ) Post a restitution request on our Return forum within three days of receipt. You are required to attach the photograph of the receive merchandise ( second ) and include the detail code, the order number, and the reason for the return.

( 2 ) A customer service example will be in contact to assist you by electronic mail or call.

( 3 ) Items returned must be in their original condition, which includes tags and any promotion. besides, you need to include a note of your order total, appoint, and drug user ID.

* Please be advised that returns are accepted only IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any anterior consent are not accepted.

* Please note that even the defective/incorrect item ( south ) must be returned with all of the tags and labels entire. The token ( randomness ) must be sent in their original packaging and unworn.

* Please include all contents of the master software and free gifts ( if applicable ) in your return packaging.

* Shipping fee for any hark back caused by our fault will be paid by the caller. however, if EMS ’ cash on delivery is not possible then you can scan the recurrence receipt and either mail it with the detail to return or post an prototype of it on the forum. The transport fee will be refunded once the retort token has arrived.

3 ) We do not accept restitution ( s ) if :

-you are returning the items barely because you changed your heed ( on size, color, etc. )
-you are returning shoes, bags, or any other accessories
-the products are damaged ascribable to your mishandling
-your recurrence request is not approved by our staff

The following items are not considered defective :

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production

4 ) If there is a missing detail from your ordain :

* Contact our customer service focus on by telephone or by forum ( if you can not reach us by phone ) within 1 day of delivery.
* Please keep all contents of the original software including packaging corporeal ( boxes, formative bags etc. ) with you until you are instruct otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

Service Info

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