To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than up to 36 months.
only a customer who has booked through Booking.com and stayed at the property in question can write a follow-up. This lets us know that our reviews come from real guests, like you. Who better to tell others about the free breakfast, friendly staff, or calm room than person who ’ sulfur stayed at the property before ?
We want you to share your report, both the full and the bad. All we ask is that you follow a few simple guidelines .

Reviews vision

We believe revue contributions and property responses will highlight a wide range of opinion and experiences, which are critical in helping guests make intelligent decisions about where to stay .

Reviews principles

Contributions to Booking.com are a reflection of the dedication of our guests and properties, and are treated with the extreme respect .
Whether negative or positive, we ‘ll post every remark in full, deoxyadenosine monophosphate cursorily as possible, after being moderated to comply with Booking.com guidelines. We ‘ll besides provide transparency over the condition of submitted content .
once a reappraisal has been submitted, you can modify it by contacting Booking.com customer service .
We will use the same guidelines and standards for all user-generated content adenine well as the property replies to that contentedness .
We will allow the contributions to speak for themselves, and we won ’ metric ton be the judge of reality. Booking.com ’ south role is that of a distributor of feedback from both guest and property.

Guidelines and standards for Reviews

These guidelines and standards drive to keep the content on Booking.com relevant and family-friendly without limiting expression of potent opinions. They are besides applicable careless of the opinion of the comment .
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don ’ deoxythymidine monophosphate include personal, political, ethical, or religious comment. Promotional subject will be removed and issues concerning Booking.com ’ s services should be routed to our Customer Service or Accommodation Service teams .
Contributions should be appropriate for a global audience. Please invalidate using profanity or attempts to approximate profanity with creative spell, in any linguistic process. Comments and media that include ‘hate lecture ‘, discriminatory remarks, threats, sexually denotative remarks, violence, and the promotion of illegal natural process are not permitted .
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and indifferent. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the evaluation of a rival by submitting a veto reappraisal will not be tolerated .
Respect the privacy of others. Booking.com will make an feat to obscure electronic mail addresses, call numbers, web site addresses, social media accounts, and like details .
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.

By default, reviews are sorted based on the date of the review and on extra criteria to display the most relevant reviews, including but not circumscribed to : your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available ( by type of traveler, by score, etc. ) .

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