For autonomous hotel property owners, hostels, bed-and-breakfasts and boutiques, it often makes sense to reduce the options under consideration and select a single solution to help you manage your hotel. The best hotel management system ( HMS ) can open up raw channels to bring in more gross, reduce the stress of daily operations and broadly make your life better by giving you back more time in the day so you can focus on what matters : providing the kind of experience that inspires convinced reviews and repeat guests .
One of the more democratic HMS vendors is Cloudbeds, which lands at number three on our popularity index. The Cloudbeds ratings and reviews summary shows relatively potent ratings across the dining table. It maintains an average 4.1 evaluation with affirm customers, a well as a 96 % recommendation rate. Let ‘s jumpstart in and see what Cloudbeds is all about .

A Complete Hospitality Management Software Suite

The Cloudbeds hotel management software is built to be a reliable, firm ally across all aspects of your hotel. think of it like the function organization for your hotel. Always on and always there, it ’ s an all-in-one solution that reaches across your mathematical process to make things run more smoothly and more productively .

“ I love that Cloudbeds is wholly vertically integrated so there ‘s no motivation to get one company to handle the booking engine, one for the channel director, one for the PMS. Cloudbeds has it all. ” ~Hostel Manager in Chicago ( read more reviews )

For hoteliers who don ’ t want to deal with bequest systems or stitch together a patchwork of technologies from multiple vendors, a single integrated arrangement is the manner to go. The benefits of a single solution are threefold :

  1. Accuracy. A individual solution works seamlessly, ensuring that data is accurately and quickly shared across all systems. A patchwork of vendors leads to potential errors due to data not transferring from one arrangement to the early .
  2. Sanity. Multiple vendors means multiple contracts, multiple logins, and multiple interfaces. All of which complicates your life — not to mention makes on-boarding new staff even more challenging .
  3. Cost & value. A single seller can save your money by offering complete functionality at a better rate than you would get from multiple vendors .


Best for: Independent Hotels

Of the 20,000 customers Using Cloudbeds, the huge majority of our independent properties, boutiques, and breakfasts and hostels. vacation rentals besides use the software, although that ‘s broadly limited to professional operators with more than one place .
That ‘s not to say that multi-property brands are n’t using Cloudbeds. It ‘s just that those brands tend to have more complex manipulation cases that do n’t easily align with the product ’ s core functionality .

Cloudbeds Suite Features

As a one solution, Cloudbeds ’ hotel management software combines six effect capabilities that support specific objectives :


Your hotel web site is your calling poster, it ’ s your on-line billboard showcasing everything that makes your property unique. It ‘s an essential part of your hotel ’ s identity. With a book locomotive that turns lookers into bookers, you can reduce escape to OTAs and capture more commission-free direct bookings. This besides means that you own the node kinship. So you can do things like send scheduled pre-arrival emails with property information and electric potential upsells ( room upgrades, in-destination activities ), adenine well as post-stay emails to encourage more reputation-building on-line reviews .

The Cloudbeds reserve engine interface remains coherent across devices .

early valuable functionality of a hotel booking engine : works on smartphones and tablets indeed that your property is bookable across all devices ; promo codes so you can optimize digital market for conversions ; upsells within the booking hang to improve your full tax income per available room ( tRevPAR ) ; and integrated payments so you can stop taking payments manually .


If most of your bookings come from a single distribution channel, an unexpected downtick in demand can prove black. It ‘s a best commit to diversify demand by getting your hotel in battlefront of as many potential guests as potential. That ‘s what the Cloudbeds channel director does : it distributes your stock across hundreds of OTAs and metasearch sites — over 300, in fact — and lets you set channel-specific rates so you focus first on the most profitable channels, i.e. those with eminent demand and low commission .
This exposure means that you can earn tax income from from far-flung countries that you may not differently be able to access. For exercise, getting your hotel in presence of chinese travelers via Ctrip, a popular OTA in that area. Cloudbeds is besides a prefer software spouse with Airbnb, so you can distribute your property on one of the most-trafficked travel portals .


Guaranteed connectivity is a top benefit of going with an integrated hotel property management system like Cloudbeds. With the PMS communicating distinctly and faithfully with your booking locomotive and distribution channel director, you avoid overbookings or lost reservations…and all the refer tension.

The Cloudbeds Property Management System is a cinch to use : From the centralized calendar view, just puff and drop reservations to check them in and out. To adjust reservations, snap in from the calendar view. Each reservation is tied to a guest profile, which puts guest data at your staff ’ s fingertips so they can track preferences and recognize repeat guests. On the selling side, the PMS automates your guest communications, so you can send pre-stay emails ( with upsells ) and post-stay review requests to build your on-line repute. There ’ randomness besides an available housekeep faculty to keep yellow journalism on board cleanliness and prioritize housework .

“ The look is bare, but it can do everything. Drag and sink reservations from room to room. Edit price in seconds. Need node information for a checkout ? It ‘s in front of your eyes in seconds. There ‘s no waiting for anything to load. It ‘s there. And software rollouts happen seamlessly. ” ~Boutique Hotel Owner in Czechia ( Read more reviews of the Cloudbeds PMS )


small properties normally do n’t have the budget or want to deploy a full-featured gross management solution, such as IDeaS or Duetto. But that doesn ’ deoxythymidine monophosphate mean they can ’ thyroxine benefit from one ! Cloudbeds puts pricing automation and business news in the hands of hotels of all sizes with its Pricing Intelligence Engine ( PIE ) .
The price automation is actually herculean. Rather than manually setting the rates in response to property, commercialize, and rival dynamics, PIE offers rule-based automation. You set a predominate — such as increasing your rates by 10 % when you hit 80 % occupancy — and the system will do it automatically, evening if you ‘re out of the office. alternatively, you can set the system to trigger a telling when a specific threshold is met, such as your rival dropping it ‘s rates by 5 %. The following time you login, you can review these alerts for potential action .
PIE besides gives hoteliers access to a robusts datum splashboard, which combines data from your HMS with local marketplace data. You ‘ll be able to track and analyze crucial data, such as your occupation rate, RevPAR, ADR, and sum nights sold, aboard relevant market data to benchmark your performance and identify approaching opportunities .


even with an incorporate system, you may find other solutions that you want to integrate with the core hotel management organization. The chief benefit of lead integration is seamless data synchronize. Let ‘s say, for exemplar, you want to send a reputation builder electronic mail from TrustYou at check-out. Without an consolidation, you would then have to pull that information from your PMS, log into TrustYou, and agenda .
It makes a huge deviation when these sorts of things can be automated — no matter how busy you are, you can rest assured that workflows are executed as planned. To see if your stream engineering play is well with Cloudbeds, check out the list of integrations on the Cloudbeds Marketplace beginning .

Cloudbeds Pricing, Implementation and Hotelier Reviews

The Cloudbeds pricing model adjusts on a sliding scale based on the number of active rooms on each property. then, there are respective tiers that include different levels of functionality : Essentials, Plus, Premier, and Enterprise .
You ‘ll need to upgrade if you ‘re looking to take advantage of things such as progress rate plans, customized book engines, housekeeping management, and the integrations market. In addition, the PIE tax income, payment march, and groups faculty are all addition features for an extra fee .
For implementation, Cloudbeds provides ongoing educate available on-line via schedule training sessions. With these 24/7 trail options, it becomes much easier to onboard new staff quickly and efficaciously. several verify reviews of Cloudbeds emphasize the force of the ship’s company ’ randomness education and subscribe, mentioning “ promptly confirm via electronic mail, ” “ great customer service, ” and “ easy to learn ” with “ lots of tutorials available before calling support. ” Cloudbeds has one of the best avail and train centers in the industry with detail bit-by-bit tutorials guiding users through key functionality to optimize their businesses .

Behind the Scenes with Cloudbeds

Cloudbeds is the inspiration of co-founders Adam Harris and Richard Castle. The firm is headquartered in San Diego and was initially launched to help small place owners get access to the lapp kinds of digital operations and distribution tools being used by major brands. The Company ‘s core property management system is enhanced by a dedicated duct coach which helps cordial reception businesses efficiently sell inventory on platforms like and Expedia. The Cloudbeds support team is wholly ball-shaped to help tens of thousands of clients for its cordial reception management suite succeed 24/7 no matter where they are in the universe. Cloudbeds enables cordial reception industry humble businesses to make more money and felicitous guests .

Conclusions: Is Cloudbeds Worth It?

If your hotel is looking to consolidate into a single platform, Cloudbeds is a democratic choice. You ‘ll need to consider your data migration and be sure to get everything in writing so you can confidently reliance that the company will deliver successful migration without interrupting your operations .
It ‘s besides possible to select lone sealed portions of the Cloudbeds portfolio. If that ‘s what you ‘re considering, be extra certain that your existing engineering will integrate seamlessly. part of the prize of an integrated hotel management arrangement from a single seller is that it eliminates the worry of odd syncs .
Another consideration : fast-growth companies, such as Cloudbeds, can sometimes mean that implementation and customer support can be uneven. While the majority of HTR reviews are incontrovertible, it ‘s best to ask for yourself and push for clear terms related to implementation and ongoing train.

overall, if you ‘re looking for a herculean hotel management system that costs less than securing engineering from multiple vendors Cloudbeds is a solid choice. Fewer tools to manage means less time wasted switching between tools and streamlined trail and onboarding for raw staff through a single seller. You ’ ll besides benefit from seamless communication between tools sol there ‘s no reaction time or errors. And, since Cloudbeds integrates with early solutions, you can customize as your needs evolve. That gives you one of the most valuable assets : tractability to grow and adapt as you see meet .