To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than up to 36 months.
alone a customer who has booked through Booking.com and stayed at the property in question can write a reappraisal. This lets us know that our reviews come from real guests, like you. Who better to tell others about the free breakfast, friendly staff, or lull room than person who ’ south stayed at the property before ?
We want you to share your narrative, both the effective and the bad. All we ask is that you follow a few bare guidelines .

Reviews vision

We believe review contributions and property responses will highlight a wide range of opinion and experiences, which are critical in helping guests make intelligent decisions about where to stay .

Reviews principles

Contributions to Booking.com are a contemplation of the commitment of our guests and properties, and are treated with the last respect .
Whether negative or plus, we ‘ll post every comment in wide, arsenic quickly as potential, after being moderated to comply with Booking.com guidelines. We ‘ll besides provide transparency over the condition of submitted capacity .
once a review has been submitted, you can modify it by contacting Booking.com customer military service .
We will use the lapp guidelines and standards for all user-generated content vitamin a well as the property replies to that contented .
We will allow the contributions to speak for themselves, and we won ’ deoxythymidine monophosphate be the judge of reality. Booking.com ’ second role is that of a distributor of feedback from both guest and property.

Guidelines and standards for Reviews

These guidelines and standards purpose to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are besides applicable regardless of the sentiment of the comment .
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don ’ triiodothyronine include personal, political, ethical, or religious comment. Promotional message will be removed and issues concerning Booking.com ’ mho services should be routed to our Customer Service or Accommodation Service teams .
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spell, in any terminology. Comments and media that include ‘hate address ‘, discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal action are not permitted .
All content should be genuine and unique to the guest. Reviews are most valuable when they are master and indifferent. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a rival by submitting a negative review will not be tolerated .
Respect the privacy of others. Booking.com will make an campaign to obscure electronic mail addresses, call numbers, web site addresses, social media accounts, and exchangeable details .
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.

By default option, reviews are sorted based on the date of the review and on extra criteria to display the most relevant reviews, including but not limited to : your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available ( by character of traveler, by score, etc. ) .

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