merely a customer who has booked through Booking.com and stayed at the property in question can write a review. This lets us know that our reviews come from real number guests, like you. Who better to tell others about the exempt breakfast, friendly staff, or quietly room than person who ’ mho stayed at the place before ?
We want you to share your narrative, both the beneficial and the bad. All we ask is that you follow a few childlike guidelines .
We believe review contributions and property responses will highlight a wide range of opinion and experiences, which are critical in helping guests make intelligent decisions about where to stay .
Contributions to Booking.com are a observation of the dedication of our guests and properties, and are treated with the utmost regard .
Whether negative or positive, we ‘ll post every comment in full, angstrom promptly as possible, after being moderated to comply with Booking.com guidelines. We ‘ll besides provide transparency over the condition of submitted content .
once a review has been submitted, you can modify it by contacting Booking.com customer service .
We will use the same guidelines and standards for all user-generated content vitamin a well as the property replies to that content .
We will allow the contributions to speak for themselves, and we won ’ thymine be the judge of reality. Booking.com ’ mho character is that of a allocator of feedback from both guest and property.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the capacity on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are besides applicable regardless of the sentiment of the comment .
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don ’ metric ton include personal, political, ethical, or religious comment. Promotional contented will be removed and issues concerning Booking.com ’ mho services should be routed to our Customer Service or Accommodation Service teams .
Contributions should be appropriate for a global audience. Please keep off using profanity or attempts to approximate profanity with creative spell, in any linguistic process. Comments and media that include ‘hate manner of speaking ‘, discriminatory remarks, threats, sexually denotative remarks, violence, and the promotion of illegal activeness are not permitted .
All content should be genuine and unique to the guest. Reviews are most valuable when they are master and indifferent. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in commute for reviews. Attempts to bring down the denounce of a rival by submitting a veto review will not be tolerated .
Respect the privacy of others. Booking.com will make an effort to obscure e-mail addresses, call numbers, web site addresses, social media accounts, and similar details .
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
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By default, reviews are sorted based on the go steady of the follow-up and on extra criteria to display the most relevant reviews, including but not specify to : your speech, reviews with text, and non-anonymous reviews. Additional sorting options may be available ( by type of traveler, by score, etc. ) .
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