Each revue score is between 1-10. To get the overall score that you see, we add up all the reappraisal scores we ’ ve received and divide that entire by the number of review scores we ’ ve received. In summation, guests can give freestanding ‘ subscores ’ in all-important areas, such as localization, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. note that guests submit their subscores and their overall scores independently, so there ’ s no direct radio link between them .
You can review an accommodation that you booked through our platform if you stayed there or if you arrived at the property but didn ’ thymine actually stay there. To edit a revue you ’ ve already submitted, please contact our Customer Service team .
We have people and automatize systems that specialise in detecting fudge reviews submitted to our Platform. If we find any, we delete them and, if necessity, take action against whoever is responsible .
Anyone else who spots something fishy can constantly report it to our Customer Service team, so our Fraud team can investigate.

ideally, we would publish every inspection we receive, whether positive or veto. however, we won ’ deoxythymidine monophosphate expose any follow-up that includes or refers to ( among other things ) :

  • Politically sensitive comments
  • Promotional content
  • Illegal activities
  • Personal or sensitive information (e.g. emails, phone numbers or credit card info)
  • Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
  • Spam and fake content
  • Animal cruelty
  • Impersonation (e.g. if the writer is claiming to be someone else)
  • Any violation of our review guidelines.

To make certain reviews are relevant, we may alone accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they ’ rhenium 36 months old – or if the Accommodation has a change of ownership .
An accommodation may choose to reply to a inspection .
When you see multiple reviews, the most late ones will be at the top, subjugate to a few other factors ( what language a recapitulation is in, whether it ’ s just a rat or contains comments as well, and so forth ). If you like, you can sort and/or filter them ( by fourth dimension of class, review score, etc. ) .
We sometimes show external reappraisal scores from early long-familiar travel websites. We make it absolved when we ’ ve done this.

Guidelines and standards for Reviews

These guidelines and standards bearing to keep the capacity on Booking.com relevant and family-friendly without limiting expression of impregnable opinions. They are besides applicable careless of the opinion of the gossip .
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please preceptor ’ thymine include personal, political, ethical, or religious comment. Promotional subject will be removed and issues concerning Booking.com ’ sulfur services should be routed to our Customer Service or Accommodation Service teams .
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spell, in any language. Comments and media that include ‘hate manner of speaking ‘, discriminatory remarks, threats, sexually denotative remarks, ferocity, and the forwarding of illegal activity are not permitted .
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and indifferent. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in substitution for reviews. Attempts to bring down the evaluation of a rival by submitting a veto inspection will not be tolerated .
Respect the privacy of others. Booking.com will make an effort to obscure e-mail addresses, call numbers, web site addresses, social media accounts, and similar details.

The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on extra criteria to display the most relevant reviews, including but not express to : your speech, reviews with text, and non-anonymous reviews. Additional sorting options may be available ( by type of traveler, by score, etc. ) .

Translations disclaimer

This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, dependability, and any incriminate warranties of merchantability, seaworthiness for a especial purpose and non-infringement .

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