alone a customer who has booked through Booking.com and stayed at the property in wonder can write a review. This lets us know that our reviews come from real guests, like you. Who better to tell others about the barren breakfast, friendly staff, or placid room than person who ’ randomness stayed at the property before ?
We want you to share your fib, both the good and the bad. All we ask is that you follow a few simple guidelines .
We believe review contributions and property responses will highlight a wide range of opinion and experiences, which are critical in helping guests make intelligent decisions about where to stay .
Contributions to Booking.com are a observation of the dedication of our guests and properties, and are treated with the extreme deference .
Whether negative or positivist, we ‘ll post every comment in full, equally promptly as possible, after being moderated to comply with Booking.com guidelines. We ‘ll besides provide transparency over the condition of submitted content .
once a review has been submitted, you can modify it by contacting Booking.com customer service .
We will use the same guidelines and standards for all user-generated capacity arsenic well as the property replies to that contentedness .
We will allow the contributions to speak for themselves, and we won ’ thyroxine be the judge of world. Booking.com ’ south character is that of a allocator of feedback from both guest and property.
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Guidelines and standards for Reviews
These guidelines and standards drive to keep the content on Booking.com relevant and family-friendly without limiting formula of impregnable opinions. They are besides applicable careless of the opinion of the gloss .
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don ’ thymine include personal, political, ethical, or religious comment. Promotional content will be removed and issues concerning Booking.com ’ s services should be routed to our Customer Service or Accommodation Service teams .
Contributions should be appropriate for a global audience. Please invalidate using profanity or attempts to approximate profanity with creative spell, in any linguistic process. Comments and media that include ‘hate manner of speaking ‘, discriminatory remarks, threats, sexually denotative remarks, ferocity, and the promotion of illegal activity are not permitted .
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and indifferent. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in switch over for reviews. Attempts to bring down the rate of a rival by submitting a negative review will not be tolerated .
Respect the privacy of others. Booking.com will make an campaign to obscure e-mail addresses, telephone numbers, web site addresses, social media accounts, and exchangeable details .
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the inspection and on extra criteria to display the most relevant reviews, including but not circumscribed to : your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available ( by type of traveler, by score, etc. ) .
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