only a customer who has booked through Booking.com and stayed at the property in interview can write a reappraisal. This lets us know that our reviews come from real guests, like you. Who better to tell others about the exempt breakfast, friendly staff, or tranquillity room than person who ’ randomness stayed at the property before ?
We want you to parcel your history, both the good and the bad. All we ask is that you follow a few simpleton guidelines .
We believe review contributions and property responses will highlight a wide scope of opinion and experiences, which are critical in helping guests make intelligent decisions about where to stay .
Contributions to Booking.com are a reflection of the dedication of our guests and properties, and are treated with the utmost deference .
Whether negative or incontrovertible, we ‘ll post every comment in full, vitamin a promptly as possible, after being moderated to comply with Booking.com guidelines. We ‘ll besides provide transparency over the condition of submitted content .
once a review has been submitted, you can modify it by contacting Booking.com customer avail .
We will use the same guidelines and standards for all user-generated content a well as the property replies to that content .
We will allow the contributions to speak for themselves, and we won ’ metric ton be the estimate of reality. Booking.com ’ sulfur role is that of a distributor of feedback from both guest and property.
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Guidelines and standards for Reviews
These guidelines and standards purpose to keep the contented on Booking.com relevant and family-friendly without limiting construction of strong opinions. They are besides applicable careless of the sentiment of the comment .
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don ’ thymine include personal, political, ethical, or religious comment. Promotional message will be removed and issues concerning Booking.com ’ south services should be routed to our Customer Service or Accommodation Service teams .
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spell, in any linguistic process. Comments and media that include ‘hate language ‘, discriminatory remarks, threats, sexually explicit remarks, ferocity, and the promotion of illegal natural process are not permitted .
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and indifferent. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the military rank of a rival by submitting a negative review will not be tolerated .
Respect the privacy of others. Booking.com will make an campaign to obscure electronic mail addresses, telephone numbers, web site addresses, social media accounts, and exchangeable details .
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
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By default, reviews are sorted based on the date of the review and on extra criteria to display the most relevant reviews, including but not limited to : your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available ( by type of traveler, by score, etc. ) .
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