You can review an accommodation that you booked through our platform if you stayed there or if you arrived at the property but didn ’ triiodothyronine actually stay there. To edit a review you ’ ve already submitted, please contact our Customer Service team .
We have people and automatize systems that specialise in detecting talk through one’s hat reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is creditworthy .
Anyone else who spots something leery can always report it to our Customer Service team, so our Fraud team can investigate.
ideally, we would publish every follow-up we receive, whether positive or negative. however, we won ’ triiodothyronine display any reappraisal that includes or refers to ( among other things ) :
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they ’ rhenium 36 months old – or if the Accommodation has a change of ownership .
An accommodation may choose to reply to a follow-up .
When you see multiple reviews, the most late ones will be at the top, subject to a few other factors ( what language a reappraisal is in, whether it ’ s good a rat or contains comments as well, and so forth ). If you like, you can sort and/or filter them ( by prison term of year, review score, etc. ) .
We sometimes show external reappraisal scores from other well-known travel websites. We make it clear when we ’ ve done this.
Guidelines and standards for Reviews
These guidelines and standards draw a bead on to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are besides applicable careless of the sentiment of the comment .
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please wear ’ thyroxine include personal, political, ethical, or religious comment. Promotional content will be removed and issues concerning Booking.com ’ s services should be routed to our Customer Service or Accommodation Service teams .
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any lyric. Comments and media that include ‘hate address ‘, discriminative remarks, threats, sexually explicit remarks, ferocity, and the promotion of illegal action are not permitted .
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and indifferent. Your contribution should be yours. Booking.com place partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rate of a rival by submitting a negative review will not be tolerated .
Respect the privacy of others. Booking.com will make an effort to obscure electronic mail addresses, call numbers, web site addresses, social media accounts, and like details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default option, reviews are sorted based on the date of the review and on extra criteria to display the most relevant reviews, including but not limited to : your linguistic process, reviews with textbook, and non-anonymous reviews. Additional sorting options may be available ( by character of traveler, by score, etc. ) .
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